Shipping policy

Where we ship

PALMA MAHJONG offers free standard shipping to the contiguous 48 United States and Washington, DC. We do not currently ship to Alaska, Hawaii, US territories, military addresses, or international destinations.

Shipping cost

Free standard shipping applies to our Starter Kit and individually sold mahjong sets and accessories within the destinations listed above. Applicable taxes are shown at checkout before payment.

Estimated delivery

Estimated arrival is 5–10 business days after you place your order. Business days exclude weekends and holidays. This is an estimate, not a guaranteed delivery date. Address or payment verification and carrier delays may affect delivery.

Tracking and order help

Tracking information is provided when your order ships. For address corrections, delayed parcels, or damaged deliveries, contact us with your order number. Address changes may not be possible after shipment.